Cost and Deals
Frequently Asked Questions
Cost and Deals Application Help
Frequently Asked Questions
- Where do I find training materials for Cost and Deals?
- How do I know when I will be migrated to Cost and Deals?
- What is the difference between an Offer and a Deal?
- Can I get a notification when my new offer is approved or the status of the offer is changed?
- Will the supplier still use MTM application and DSD paper forms after migration?
- How do I know when I've received new offers in Cost and Deals?
- What if my Offer is not getting approved?
- How do I set up the alerts?
- How do I key my new DSD deals?
- Do I still need to submit DSD Promotional Form and DSD Regular Cost Change Form to H-E-B buyers?
- If I have additional questions, who do I contact?
Where do I find training materials for Cost and Deals?
Training materials are located in the Cost and Deals Help Screen.
TO TOPHow do I know when I will be migrated to Cost and Deals?
You will get additional communication prior to migration.
TO TOPWhat is the difference between an Offer and a Deal?
An Offer can contain a single or multiple Deals.
TO TOPCan I get a notification when my new offer is approved or the status of the offer is changed?
Yes, alerts can be set up under Cost and Deals > People > User Preferences.
TO TOPWill the supplier still use MTM application and DSD paper forms after migration?
No, all suppliers will be migrated to Cost and Deals by the end of August 2018.
TO TOPHow do I know when I've received new offers in Cost and Deals?
You will need to log in on a regular basis to check for new Offers on the Home Page.
TO TOPWhat if my Offer is not getting approved?
Please contact the H-E-B Buyer/BDA for assistance.
TO TOPHow do I set up the alerts?
Alerts can be set up under Cost and Deals > People > User Preferences.
TO TOPHow do I key my new DSD deals?
Going forward DSD suppliers will be entering their cost changes and deals directly into Cost and Deals. Please refer to the training materials for suppliers located in the Cost and Deals Help Screen.
TO TOPDo I still need to submit DSD Promotional Form and DSD Regular Cost Change Form to H-E-B buyers?
No, please enter cost changes and deals into Cost and Deals. All submitted deals will be forwarded to the H-E-B Buyers for electronic approval.
TO TOPIf I have additional questions, who do I contact?
Please contact 800-765-8335 option 2 or 3, or email to supplier@supplier.heb.com.
TO TOP